caraujo's picture
Username
caraujo
Full name
Charles Araujo
Interests

I am interested in both innovative ideas and practical experience as to what has worked and what has not worked with ITSM adoption efforts. I am most interested in areas surrounding organizational change and engagement strategies.

Expertise

Over 20 years of hands-on technical, management and consulting experience. Last 6 years have been dedicated to IT Service Management and IT Transformation work. Currently, President and Managing Partner of CastlePointe, a strategic IT management consulting firm servicing Fortune 2000 organizations and focused on leading clients through IT transformation initiatives.

Home town
Corona Del Mar, Ca
Organization name
CastlePointe
Organization role
President & Managing Partner
Organization website
http://www.castlepointe.com
Organization country
United States
Organization city
Newport Beach, CA
LinkedIn
http://www.linkedin.com/in/charlesaraujo
Columnist profile

Charles Araujo is the President and Managing Consultant of CastlePointe, a management consulting firm specializing in leading IT transformation efforts. Since founding CastlePointe in 1997, he and his team have lead numerous IT transformation projects and has worked with clients including Avery Dennison, Westfield, Capital Group, Metropolitan Water District and Fidelity National. He has over 20 years of experience in IT operational management, project execution and strategic planning in the healthcare, financial, aerospace and entertainment industries.

Charles has presented at regional ITSM conferences and to numerous corporate groups and frequently writes on the topics of organizational transformation and behavioral change. In addition, he is also honored to serve as a member of the board for the itSMF GLA LIG.