The (ISC)² Associate program is a mechanism for information security professionals, who are still in the process of acquiring the necessary experience to become CISSPs or SSCPs, to become associated...
Jan van Bon analyses the difference between functions and processes, in the book IT Service Management, Global Best Practices, Volume I (2008). This difference explains to a high degree why so many...
Three Methods Help You Determine Ideal Staff Size
IT staff size can be a point of contention in many organizations as many different departments jockey for their share of the company’s budget. To...
This matrix was produced by Robin Basham, president and founder of Phoenix Business & Systems Process Inc. and reviewed by Bruce Winters, Todd Glassey and eight persons working on their CISA in...
Excerpt from the CISA Review Manual 2005. Chapter 2 - Management, Planning and Organization of IS
CISA Review Manual 2005 - Pages 88-91. The entire publication and other exam study material can be...
SOD: Segregation of duties matrix for the IT industry
A large matrix on functions that shouldn't be combined, for the IT industry. This matrix was produced by Robin Basham, M.Ed., M.IT, CISA, ITSM -...
TechRepublic - It's a frequent debate among IT managers: What's the magic ratio to determine how many support staff members you should have? Read this article to find out the most frequently...