Topics - Architecture

Business rules versus busines requirements

Gladys S.W. Lam - a Principal at BRSolutions.com - explains in very clear terms the differences between Business Rules and Business Requirements.

tags: Application Management, Architecture, Definitions & Glossaries, Service Level Agreements
Functions & Processes in IT Management

Jan van Bon analyses the difference between functions and processes, in the book IT Service Management, Global Best Practices, Volume I (2008). This difference explains to a high degree why so many...

tags: Application Management, Architecture, Asset management, Availability Management, Call management, Capacity Management, Change Management, Configuration Management, Continuity Management, Customer satisfaction, Financial Management (Cost Mgt), Incident management, Infrastructure Management, ISM, IT service management, Maturity, People, roles and tasks, Performance management, Problem Management, Procurement Management, Project management, Release Management, Risk Management, Security Management, Service Level Agreements, Service Level Management, Service Portfolio, Standards, guidelines, certificates, Test Management, Tools, Workflow Management
HP IT Service Management Reference Model

The HP IT Service Management Reference Model was developed in the late 1990's, based on ITIL. It shows a remarkable similarity with BS15000, which was developed a few years later. Note the Operations...

tags: Architecture
SAME - the Strategic Alignment Model Enhanced

An overall framework for the various responsibilities and functions in the information processing domain. Written by Jan van Bon and Wim Hoving, BHVB.

tags: Architecture
TOGAF - The Open Group Architectural Framework

The Open Group Architecture Framework (TOGAF) is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture. It may be used freely by any organization...

tags: Architecture