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You are here: Home › Topics › Topics - Maturity
  • EFQM and ISO9001:2000 versus CMMI
    Quality management frameworks and Capability maturity.
    CROSS REFERENCES, Maturity
  • Functions & Processes in IT Management
    Jan van Bon analyses the difference between functions and processes, in the book IT Service Management, Global Best Practices, Volume I (2008). This difference explains to a high degree why so many...
    Application Management, Architecture, Asset management, Availability Management, Call management, Capacity Management, Change Management, Configuration Management, Continuity Management, Customer satisfaction, Financial Management (Cost Mgt), Incident management, Infrastructure Management, ISM, IT service management, Maturity, People, roles and tasks, Performance management, Problem Management, Procurement Management, Project management, Release Management, Risk Management, Security Management, Service Level Agreements, Service Level Management, Service Portfolio, Standards, guidelines, certificates, Test Management, Tools, Workflow Management
  • IT Service Capability Maturity Model
    The IT Service Capability Maturity Model (IT Service CMM) is a maturity model aimed at organizations that provide IT services. Its purpose is twofold: to assess the current maturity of IT service...
    Maturity
  • ITIL and CMM
    Cross reference on ITIL & CMM is available as well.
    CROSS REFERENCES, Maturity
  • ITSMF-benchmark
    ITSMF-benchmarking is based on ISO/IEC 20000 + ITIL + Performance Metrics + TCO
    Financial Management (Cost Mgt), Infrastructure Management, Maturity, Tools
  • Maturity leveling along business value in ITSM
    The attached image describes in short the KPMG World Class IT Growth model from the mid nineties. It describes maturity in a dimension of added value instead of in terms of capability. The image is a...
    Maturity
  • Metric Based Security Assessment ISO 17799/SSE CMM
    This research introduces the Metrics Based Security Assessment (MBSA) as a means of measuring an organization's information security maturity.
    Maturity, Metrics, Security Management, Self-Assessments
  • COBIT-COSO-ITIL- ISO7799 (2,063)
  • SLAs and OLAs, templates (1,401)
  • Lot of templates (1,399)
  • IT Governance (1,176)
  • Standards: A Managers's Guide to IT Service Management [BIP0005] (1,087)
more
  • ISO 27001 compliance checklist
  • Maturity leveling along business value in ITSM
  • MOF v4 versus ITIL v3 - a detailed cross-reference
  • Functions & Processes in IT Management
  • Business rules versus busines requirements
more
 

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