Hypersoft OmniAnalyser is the only solution that delivers a homogeneous view of IT service quality and volume across multiple applications and technologies in your IT infrastructure and thus provides the foundation for your decision-making process. Key business needs addressed by OmniAnalyser include increased availability and performance, flexible deployment options, costs reduction, optimal resource allocation, auditable operations performance, customizable interactive reporting. The OmniAnalyser software delivers complete messaging statistics including service level information and full message delivery times as well as numerous other performance metrics for medium and large multi-server installations. The new Services Catalog of OmniAnalyser allows for documenting critical information on the Service Level Agreements and automated generation of service metrics for successful aligning of IT with business. Social Network Analysis instrumentation helps to identify corporate communities, most active community members and the correlation of corporate collaboration between different business units. Hypersoft OmniAnalyser now supports Microsoft Exchange Server 2010, Lotus Domino, BlackBerry Service, IronPort, Forefront Security, SharePoint, Office Communication Server 2007 R2 and Lotus Sametime.


Managed activity supported:

Performance Management, Asset Management, Availability Management , Business Process Management , Capacity Management , Change Management , Cost Management , Customer Relationship Management , Customer Service & Call Center Management , Document Management , Enterprise Resource Planning , Network Management , Service Desk , Service Level Management , Service Management .