The U.S. Supreme Court has struck down one part of the controversial Sarbanes-Oxley Act, ruling that Congress overstepped its authority when establishing the Public Company Accounting ...
Today’s overriding business environment is one of ‘do more, with less’. And that means when it comes to IT Service Management and IT Asset Management costs everyone wants a clearer picture of ...
According to Dale Vile, a major issue with the cloud is that when you put all the hype, assumptions and conflicting ideas together, the end result is market confusion.
To illustrate ...
ITIL, Six Sigma, Lean, TQM, Agile Development, Scrum, XP, APM, PMBOK, strategy maps, and portfolio management: the list goes on and on. How does anyone make sense of all the management mantras? ...
The vendor coalition consisting of VMware, Cisco, and EMC launches an IT-as-a-service product, Vblock, with a compelling support structure. Where some see as a marketing ploy, others ...
- Jan van Bon analyses the difference between functions and processes, in the book IT Service Management, Global Best Practices, Volume I (2008). This difference explains to a high degree why so ...
The most important effort is to make sure the operations side of your house remains in order. Most infrastructure & operations departments are pretty good at focusing on operational ...
The company has launched a cloud-based service that is designed to host entire IT infrastructure deployments.
Infrastructure-as-a-Service combines Fujitsu's own server platforms with ...
IT infrastructure may be up 99.2% of the time, but that does not mean your system is doing what it is supposed to in terms of delivering what the business and customers expect and ...
"How can I say that ITIL’s success may result in a backlash against ITSM? Because I believe that ITIL is turning its back on the past. This public domain collection of best practices built by ...
