- Findings from Consulting-Portal's 5th Annual ITSM industry survey show that organizational governance is weak and software as a service (SaaS) adoption is rising. This year's IT Service ...
- Free webinar: Thursday, February 18, 2010 1:00 PM - 2:00 PM EST Do you ever wonder how your organization stacks up to other companies in terms of IT Service Management? Join David ...
Join David Mainville on Thursday February 4th from 1:00 PM to 2:00 PM for a free webinar on practical techniques for designing and implementing an ITSM governance program.
Organizations ...
- Get ready for 2010 by learning what your IT Service Management peers did in 2009! Take Consulting-Portal's 5th Annual IT Service Management Industry Survey. This survey is an annual ...
When considering implementing a new IT methodology or technology in their organizations, enterprise CIOs need to get the facts.
This IT management FAQ guide covers such topics as the IT ...
In which way is IT supposed to lean? Alas, it seems Forrester is helping to heap another buzzphrase on the world that seems to describe things that have already been in motion for years. ...
Forrester: if your Lean strategy is focused solely on cutting waste, you'll miss the value that comes from focusing on the business of the business instead of the technology behind the ...
- The application of lean thinking, and lean concepts and methods to a service management initiative.
- Reap the benefits by using a variety of ITSM process methodologies in conjunction with ITIL.
By using the ITIL framework with other methods, such as Six Sigma, project and portfolio ... - Six Sigma is a branding term, given to a structured, disciplined, rigorous approach to process improvement. It is a methodology that provides businesses with the tools to improve the capability of ...
