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08/07/2010
BMC Service Desk on Force.com - SaaS
Service Desk on Force.com is a Cloud-based IT management solution built on the Force.com platform, one of the safest and most reliable platforms in the world! Take advantage of the combined power of...
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08/07/2010
BMC APM Service Desk Express
InfraVision’s ‘BMC APM Service Desk Express’ service management offer is a ready to go, fully ITIL compliant service management solution based on the best practice experience of 350 organisations...
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02/07/2010
eG Innovations
eG Innovations Inc is the leading provider of IT infrastructure performance monitoring and management solutions. With a unique dataflow and applications dependency technology eG ensures high...
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28/06/2010
House-on-the-Hill SupportDesk
ITIL v3 PinkVerified ServiceDesk
On-Demand and On-Premises
Incident, Problem, Change, Configuration, Request, Operations, Release, Service Level Management
PC Asset Management with SNMP Discovery and...
Workflow Management, Change Management, Customer Relationship Management, Customer Service & Call Center Management, Configuration Management, Facility Management, Incident Management, Knowledge Management, Problem Management, Release Management, Service Desk, Service Level Management, EMEA
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15/06/2010
assyst
The assyst ITSM software solution is designed to support the needs of large and multi-national enterprise organizations with a need to gain and maintain control over the infrastructure and services...
Workflow Management, Asset Management, Availability Management, Capacity Management, Change Management, Customer Service & Call Center Management, Configuration Management, Cost Management, Financial Management, Incident Management, Job Scheduling, Knowledge Management, Problem Management, Release Management, Service Continuity Management, Service Desk, Service Level Management, Service Management, Service Monitoring & Control
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27/05/2010
Appnomic Service Automation Platform (ASAP)
Appnomic Service Automation Platform (ASAP) enables Run Book Automation with integrated Document Management and seamlessly works with the Monitoring, Ticketing and Maintenance tools to deliver on the...
Account Management, System Management, Workflow Management, Application Management, Business Process Management, Change Management, Configuration Management, Desktop Management, Directory Services Administration, Document Management, Human Recource Management, Incident Management, Job Scheduling, Knowledge Management, Problem Management, Database Management, Service Level Management, Service Management, Service Monitoring & Control
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10/05/2010
EasyVista
ENTERPRISE IT SERVICE MANAGEMENT SOLUTION - CODELESS
Imagine being able to customize your Enterprise Service Desk solution through a simple to use web 2.0 GUI that non-technical IT users can be...
Algeria, Australia, Bahrain, Belgium, Cameroon, Canada, Cote d'Ivoire (Ivory Coast), Egypt, France, Germany, Hong Kong, Ireland, Italy, Jordan, Kenya, Kuwait, Lebanon, Liechtenstein, Luxembourg, Monaco, Morocco, Netherlands, New Caledonia, New Zealand, Portugal, Qatar, Reunion, Saudi Arabia, Spain, Switzerland, Tunisia, United Arab Emirates, United Kingdom, United States of America
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07/05/2010
Hypersoft OmniAnalyser
Hypersoft OmniAnalyser is the only solution that delivers a homogeneous view of IT service quality and volume across multiple applications and technologies in your IT infrastructure and thus provides...
Asset Management, Availability Management, Business Process Management, Capacity Management, Change Management, Customer Relationship Management, Customer Service & Call Center Management, Cost Management, Document Management, Enterprise Resource Planning, Network Management, Performance Management, Service Desk, Service Level Management, Service Management
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03/05/2010
SAManage SaaS IT Service Desk
SAManage is a leading global provider of on-demand IT service management & asset management software.
The SAManage service is delivered online over the internet, and helps organizations:
Control...
Managed activity, Asset Management, Change Management, Configuration Management, Desktop Management, Incident Management, Knowledge Management, Problem Management, Release Management, Service Desk, Service Management
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17/02/2010
OTRS::ITSM
Rely on good practices - OTRS::ITSM is an integrated IT Service Management Solution, combining the good practices of the IT Infrastructure Library ITIL V3 with the proven power of OTRS, the leading...
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo (Zaire), Cook Islands, Costa Rica, Cote d'Ivoire (Ivory Coast), Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Federated States of Micronesia, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gaza Strip and West Bank, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Korea, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro (Yugoslavia), Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, The Gambia, The Holy See, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, United States Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe, Change Management, Customer Service & Call Center Management, Configuration Management, Incident Management, Knowledge Management, Problem Management, Service Desk, Service Level Management, Service Management, EMEA, Americas, Asia/Pacific
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30/01/2010
PlexSpy Application Status Monitor
PlexSpy Application Status Monitor, from Matter of Fact Software, allows the specific mainframe CICS infrastructure that underpins a business application to be related to the application name for...
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28/01/2010
ChangeGear
ChangeGear Change Management includes:
Pre-defined configuration: Most settings are pre-configured from the start to help get you up and running quickly.
Intuitive interface: So simple to use and...
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12/11/2009
ITE ItilExpress Service Management Software
ITE ITIL Express Service Management Software y a web tool to manage IT services on small and medium companies. It includes Incident, service request, problem, change, purchase and configuration...
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02/10/2009
TOPdesk as a Service (SaaS)
‘TOPdesk as a Service’ provides you with direct access to the service management application TOPdesk from anywhere in the world. ‘TOPdesk as a Service’ is a service in accordance with the SaaS...
Account Management, Belgium, Brazil, Canada, France, Hungary, Luxembourg, Managed activity, Netherlands, Netherlands Antilles, United Kingdom, United States of America, Storage Management, Supply Chain Management, System Management, Workflow Management, Application Management, Availability Management, Business Process Management, Capacity Management, Change Management, Contingency Management, Continuity Magement, Customer Relationship Management, Customer Service & Call Center Management, Configuration Management, Desktop Management, Document Management, Enterprise Resource Planning, Facility Management, Human Recource Management, Incident Management, Job Scheduling, Knowledge Management, Network Management, Performance Management, Planning & Scheduling, Print & Output Management, Problem Management, Project Management, Release Management, Resource Management, Service Continuity Management, Database Management, Sales & Marketing Management, Security Management, Service Desk, Service Level Management, Service Management, Service Monitoring & Control
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01/10/2009
ITOptimizer
ITOptimizer is:
A process design tool based on a powerful data model, which provides automatic generation of process documentation including: swim-lane diagrams, RACI diagrams, roles and...
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23/09/2009
Concerto
Self-service ITSM Framework
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20/09/2009
Reachwell
Enterprise Asset Management
Software Asset Management
Discovery
License Management
Workspace Management
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16/09/2009
Foglight
Foglight is an adaptive application performance management solution for today's dynamic data center. Foglight helps you monitor critical application services and transactions from the end user to...
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04/09/2009
Heroix Longitude
Heroix Longitude provides agentless server, application, network performance and service assurance monitoring software. Web based interface with extensive dashboard, SLA reports and drill down real-...
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24/08/2009
Priox Service Management Suite
The Priox suite offers ITIL service management functionality from business perspective. The Priox Service Management Suite is a fully integrated out-of-the-box service management system with maximum...
Supply Chain Management, Workflow Management, Asset Management, Availability Management, Capacity Management, Change Management, Contingency Management, Continuity Magement, Configuration Management, Facility Management, Incident Management, Performance Management, Problem Management, Release Management, Service Desk, Service Level Management, Service Monitoring & Control
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24/08/2009
Priox Outsourcing Governance Suite
The Priox Outsourcing Governance Suite gives you a grip on subcontracting IT services. The dashboard and the built-in reporting options provide an independent view on performances and quality of all...
Workflow Management, Asset Management, Availability Management, Capacity Management, Change Management, Configuration Management, Facility Management, Incident Management, Performance Management, Problem Management, Release Management, Service Desk, Service Level Management, Service Management, Service Monitoring & Control
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19/08/2009
Topease
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03/06/2009
FieldPower
FieldPower Field Service Management
solutions deliver a best of class fully automated end to end solution to schedule and control your mobile workforce. Highly optimized field service management of...
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02/05/2009
Beetil Service Management
Professional service management without pain. Software as a service. The most user friendly service management tool on the market.
Asset Management, Change Management, Configuration Management, Incident Management, Knowledge Management, Problem Management, Project Management, Release Management, Service Desk, Service Level Management, Service Management
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28/03/2009
ITE Itil Express Service Management Software
ITSM software for Small and Mid-sized companies. Web based. Fast implementation. Incident, Problem, Change, CMDB, Purchases, customer satisfaction.
Asset Management, Change Management, Configuration Management, Cost Management, Financial Management, Incident Management, Job Scheduling, Knowledge Management, Problem Management, Service Desk, Service Level Management, Service Management, Service Monitoring & Control
