IPESC: itSMF-International's Publications Executive Sub Committee
Publications are among the most important values of the international ITSMF community. itSMF is not only playing an important role in managing ITIL, as a partner of OGC, but various chapters are also publishing important publications, ranging from pocket guides and textbooks, up to white papers, exclusive literature, websites, and downloadable templates. To coordinate the efforts of itSMF National Chapter publication efforts, the itSMF International Executive Board has installed a working committee: the International Publications Executive Sub Committee (IPESC), formed in 2003. IPESC has established a worldwide policy for publishing itSMF publications. Core in this policy is the strategy that itSMF chapters cooperate in the development of best practice itSMF publications.

IPESC has endorsed several ITSMF publications for international use by all chapters. All national ITSMF chapters are represented in IPESC. Individual itSMF Chapters have produced many titles. Several titles have been made available in more than one language.

TITLES IN PROGRESS - itSMF chapters are very active in producing more publications on IT Service Management. Below you can find the list of titles in progress. If you are interested in getting involved as a matter expert in one of these publications, then please contact the leading editor through the local itSMF office.


itSMF section: UK chapter
Category: Pocket guides on frameworks
Title: The differences between ITIL V2 and ITIL V3
Title: IT Service Management: A companion to the IT Infrastructure Library
Title: A refresh of the current free/complementary pocket guide "An Introductory Overview of ITIL" - updated to reflect ITIL V3
Editor to contact: Ashley Hanna


ITSMF section: itSMF International
All current itSMF-International publications are part of the ITSM Library which was recently transferred from itSMF-NL to itSMF-International.
Editor to contact: Jan van Bon

Category: POCKET GUIDES - quick reference guides to frameworks and standards
Title: ITSM, a Pocket Guide
Title: ITSM a Pocket Guide, based on ITIL v3
Title: Project management based on PRINCE2, edition 2005 - a pocket guide
Title: Risk Management based on M_o_R for IT - a pocket guide
Title: IT Governance - a pocket guide based on ITGOF
Title: Business Information Management - A Pocket Guide (Functional Management / Demand Management)
Title: Information Management Architecture - A Pocket Guide
Title: COPC - A Pocket Guide
Title: CMMI - A Pocket Guide
Title: DSDM - A Pocket Guide
Title: eTOM - A Pocket Guide

MANAGEMENT GUIDES on frameworks - high level guides for managers
Title: ITSM, a Management Guide
Title: ISO 20000, A Management Guide
Title: IT Service Management based on ITILV3, A Management Guide
Title: Business Information Management - A Management Guide (Functional Management / Demand Management)

MANAGEMENT GUIDES on Processes and Functions in ITSM - high level guides for managers
Title: Incident Management - A Management Guide based on ISO20000 and ITIL V3
Title: Problem Management - A Management Guide based on ISO20000 and ITIL V3
Title: Change Management - A Management Guide based on ISO20000 and ITIL V3
Title: Release Management - A Management Guide based on ISO20000 and ITIL V3
Title: Configuration Management - A Management Guide based on ISO20000 and ITIL V3
Title: Operations Management - A Management Guide based on ISO20000 and ITIL V3
Title: Availability Management - A Management Guide based on ISO20000 and ITIL V3
Title: Capacity Management - A Management Guide based on ISO20000 and ITIL V3
Title: Financial Management - A Management Guide based on ISO20000 and ITIL V3
Title: Service Level Management - A Management Guide based on ISO20000 and ITIL V3
Title: Continuity Management - A Management Guide based on ISO20000 and ITIL V3
Title: Security Management - A Management Guide based on ISO20000 and ITIL V3
Title: Service Desk - A Management Guide based on ISO20000 and ITIL V3
Title: Application Management - A Management Guide based on ISO20000 and ITIL V3
Title: Supplier Management/Procurement Management - A Management Guide based on ISO20000 and ITIL V3
Title: Business Relationship Management - A Management Guide based on ISO20000 and ITIL V3
Title: Knowledge Management - A Management Guide based on ITIL V3
Title: Risk Management based on M_o_R for IT - a management guide
Title: Information Management Architecture - A Mgt Guide
Title: Program management for IT - based on MSP - A Mgt Guide

MANAGEMENT GUIDES on ITSM Entities and Structures - high level guides for managers
Title: The Service Catalog
Title: The SLA
Title: Bonus/Malus in outsourcing contracts
Title: The CMDB
Title: Service Oriented Architecture - SOA
Title: Functions in IT Management - a management guide

INTRODUCTION GUIDES - detailed instructive guides, dealing with frameworks, methods, or major aspects of ITSM
Title: Introduction to ISO/IEC 20000 (supporting SQM)
Title: Business Information Management - An Introduction (Functional Management / Demand Management)
Title: IT Governance - an introduction, based on ITGA's ITGOF
Title: Benchmarking for IT Services - An Introduction
Title: Foundation level STUDY GUIDES - detailed instructive guides
Title: ITSM Foundation Study Guide
Title: ISO/IEC 20000 Foundation Study Guide (SQM-Foundation)
Title: Foundation of ITSM, based on ITIL-V3
Title: Business Information Management (Functional Management / Demand Management) A Study Guide

PRACTITIONER GUIDES - detailed instructive guides for roles, to be used for trainings and self-study
Title: IPSR - Support & Restore
Title: IPAD - Agree & Define
Title: IPPI - Plan & Improve
Title: Business Information Management - A Practitioner Guide (Functional Management / Demand Management)
Title: Information Services Procurement - A Practitioner Guide based on ISPL

IMPLEMENTATION GUIDANCE - detailed practical guidance, with cases
Title: Implementing ITSM
Title: Implementing ISO20000 (the EAG Report)
Title: ITSM Self Assessment
Title: ISO20000 Self Assessment
Title: ITSM Self Assessment, based on ITIL V3
Title: Implementing Metrics for IT Service Management
Title: IT Service Management, een leerboek (Dutch Guide)
Title: ITSM ANNUAL BEST PRACTICES - any relevant and recently developed best practice
Title: The Guide to IT Service Management - 2008

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