IPESC: itSMF-International's Publications Executive Sub Committee
Publications are among the most important values of the international itSMF community. itSMF is not only playing an important role in managing ITIL, as a partner of OGC, but various chapters are also publishing important publications, ranging from pocket guides and textbooks, up to white papers, exclusive literature, websites, and downloadable templates. To coordinate the efforts of itSMF National Chapter publication efforts, the itSMF International Executive Board has installed a working committee: the International Publications Executive Sub Committee (IPESC, formed in 2003.

IPESC has endorsed several itSMF publications for international use by all chapters. All national itSMF chapters are represented in IPESC. IPESC has established a worldwide policy for publishing itSMF publications. Core in this policy is the strategy that itSMF chapters cooperate in the development of best practice itSMF publications.

Individual itSMF Chapters have produced many titles. Several titles have been made available in more than one language. Below is the complete list of available titles. Apart from these publications, itSMF chapters are working on a large number of other titles and translations.

itSMF International (previously itSMF-NL publications)
**INTRODUCTION GUIDES
Foundations of IT Service Management based on ITIL (V2), introduction guide to ITIL V2 Foundations, available in English, Italian, Japanese, French, German, Brazilian-Portuguese, Arabic, Danish, Korean, Chinese and Dutch. This title is gradually replacing the initial editions of IT Service Management, an introduction based on ITIL (V2, which is still available in Russian, French, Japanese and Spanish.


Foundations of IT Service Management based on ITIL V3, Introduction guide to ITIL V3 at Foundations level. Available in English and Dutch, other translations will follow soon.
Introduction to ITIL (V2), introduction to ITIL V2, covering all ITIL books. Available in English, Italian, Japanese, Brazilian-Portuguese, German, Danish.


IT Service Management An Introduction Based on ITIL V3 and ISO 20000, a broad introduction to the most important frameworks and standards, covering all of ITIL V3, ISO 20000, the 24 most relevant other standards and frameworks, and putting it all in perspective.




Frameworks for IT Management, a reference guide covering AS8015, ASL, BiSL, CobiT, eSCM, eTOM, 3x3 PrimaVera, IPMA-CB, ISO/IEC20000, ISO27001, ISO9000, ISPL, IT Balanced Scorecard, ITIL, ITS-CMM, PMBoK, PRINCE2, M_o_R, MSP, Six Sigma, TickIT, TQM. Available in English.
ISPL, de Information Services Procurement Library, introduction to ISPL. In Dutch.
Metrics for IT Service Management, introduction guide on metrics in ITSM, including ITIL. In English.
Project Management, an introduction based on Prince2, introduction to Prince2. In Dutch, English.
Six Sigma for IT Management, a detailed introduction on how Six Sigma can be applied to IT Service Management improvement projects. In English.
**ANNUAL BEST PRACTICES
IT Service Management, best practices, part 1, recent best practices in IT management. In Dutch.
IT Service Management, best practices, part 2, recent best practices in IT management. In Dutch.
IT Service Management, best practices, part 3, recent best practices in IT management. In Dutch.
IT Service Management, best practices, part 4, recent best practices in IT management. In Dutch.
**STUDY GUIDES
IT Service Management, a study guide, higher education study guide (bachelor level). In Dutch.
Release & Control for IT Service Management, based on ITIL® - A Practitioner Guide, study guide for the cluster exam ITSM Practitioner Release & Control. In English.
**MANAGEMENT GUIDES
The RfP for IT Outsourcing – A Management Guide, a management guide for outsourcing IT services. In Dutch.
IT Governance based on CobiT 4.0, a management guide, management guide on COBIT. In English, German.
Service Agreements - A Management Guide, a Management Guide on Service Agreements. In English.
**POCKET GUIDES
ISO/IEC 20000, a pocket guide, pocket guide on ISO 20000 (former BS15000). In English, German, Italian, Spanish.
IT Services Procurement based on ISPL, a pocket guide, pocket guide on ISPL. In English.
IT Service CMM, a pocket guide, pocket guide on ITS-CMM. In English.
IT Service Management from hell!, pocket guide on ITIL V2. In English.
IT Service Management from hell. Based on Not-ITIL (V3), pocket guide on ITIL V3. In English.
IT Service Management, a pocket guide based on ITIL, pocket guide on ITIL. In Dutch.
Six Sigma for IT Management – A Pocket Guide, pocket guide on how Six Sigma can be applied to IT Service Management improvement. In English.

itSMF UK
A Dictionary of IT Service Management Terms, Acronyms and Abbreviations, pocket guide on ITIL. In English, French (Can.), English (North Am.), Japanese.
IT Service Management: A companion to the IT Infrastructure Library, a pocket guide on ITIL. In English (UK), English (North Am.), Spanish, French (Can.), German, Italian, Japanese, Korean, Portuguese, French (Eur.), Chinese.
itSMF pocket guide: Application Management, pocket guide on ITIL AM. In English.
itSMF pocket guide: ICT Infrastructure Management, a pocket guide on IITIL ICTIM. In English.
itSMF pocket guide: IT Security Management, a pocket guide on ITIL SM. In English.
itSMF pocket guide: Planning to Implement Service Management, a pocket guide on ITIL PISM. In English.
itSMF pocket guide: Business Perspective, a pocket guide on ITIL BP. In English.
itSMF pocket guide: Planning and Achieving ISO/IEC 20000 Certification. In English.