Posted December 3rd, 2008 by editor

Service catalogues are a key component within the service level manager's toolkit.

"A service catalogue is a logical starting point and enabler to drive implementation of service level management and ITIL best practices and is a critical product used in the drive to align customers with service providers", says Stephen Griffiths in an article at BMCs website.
In this article, ten reasons are given to implement a service catalogue. Read the article.

You are not watching this post, click to start watching

Comments

Post new comment

  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <br><p>
  • Lines and paragraphs break automatically.

More information about formatting options

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.