ITIL adoption in China is still slow and it is not likely that V3 will change that. EXIN nows 'moves' China with ISO20000: more practical, more explicit, and more realistic for a "new kid on the block".

By spearheading the introduction of the new qualification program and by providing conference and workshop opportunities, EXIN is making lasting impression in a market that is eager for progress and professional guidance in the IT Service Management field.

Sun Zhenpeng, EXIN's representative in China: “We are so pleased at the response to the conference from the community in this very important sector for EXIN. The conference was an opportunity for EXIN and its partners to share with the market new developments, in particular our new qualification program, ‘IT Service Management according to ISO/IEC 20000’. The program enables IT service providers to continue with their educational program in this very difficult global financial situation. It provides practical ‘how to’ guidance on IT service management best practices limited within the boundaries of the standard. This enables IT service providers to focus on the critical elements of service management and delivery through an education program which is cost effective, time effective and focused on their role based needs.”