"MOF: same idea of a set of best practices but without the increasing complexity of ITIL."

CIO Niel Nickolaisen shares his findings about MOF, and concludes:

  • MOF is free, whereas with ITIL I have to buy a set of books (in British pounds, no less).
  • MOF has retained the simplicity that first attracted me to ITIL, whereas the glossary of terms in the recently released ITIL Version 3 - just the glossary - is 58 pages long.
  • Just like ITIL, I can reference MOF when I need to convince someone that my practices are standards-based. For example, during our first year of compliance with the Sarbanes-Oxley Act, our external auditors required that our program-change processes be based on a known standard. I went to the Microsoft Web site, downloaded the pages on change management (a total of 26 pages), highlighted the sections that linked to our process and delivered them to the auditors. Not only did it shut them up, but I also figure it saved me quite a few hours of expensive auditor time because they had to read only a few pages instead of an ITIL volume.

    More >>

  • Post new comment

    • Web page addresses and e-mail addresses turn into links automatically.
    • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <br><p>
    • Lines and paragraphs break automatically.

    More information about formatting options

    CAPTCHA
    This question is for testing whether you are a human visitor and to prevent automated spam submissions.
    Image CAPTCHA
    Enter the characters shown in the image.