Besides technical skills, process and business skills are essential.

This article at TMCnet starts by discussing the technical skills most likely to become "high-in-demand" soon: among them virtualization, unified communications and VOIP.

But, the article continues, knowledge of these won't be enough. Process skills are equally important. To this aim, trainers recommend five key process-oriented certifications that career-minded IT staff should consider getting: PMP or CAPM, ITIL, CBAP, ISO 20000, and COBIT.

Business skills, finally, should not be limited to communications, but also include business- and portfolio analysis, and understanding regulatory and compliance issues.

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