Posted August 27th, 2008 by editor
"Service Transition furthers and permeates Service Management in an organization."
Writes Alex Hernandez on the bsmDigest. He explains the concept of Service Transition, as well as the main processes of this lifecycle: Change Management, Service Asset and Configuration Management and Knowledge Management. Also, the supporting processes of Transition Planning and Support, Release and Deployment Management, Service Validation and Testing and Evaluation are briefly discussed.
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