 | Fujitsu introduces Infrastructure-as-a-Service platform
The company has launched a cloud-based service that is designed to host entire IT infrastructure deployments.Infrastructure-as-a-Service combines ...
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| Service catalog: the common factor in all IT-business relationships
"ITIL is all about service management. This seemingly obvious fact gets lost at times when all the talk is about Service Desk and Incident ...
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| 5 IT financial management trends for 2010
Faced with a variety of options such as SaaS and cloud computing, today's IT and finance leaders find it difficult to make informed decisions ...
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| Survey: business-IT alignment will be a priority for 2010
In a recent survey by Axios, it was found that organizations appear to be shifting their priorities in response to Gartner researchers’ ...
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| Gently squeeze your vendor
The recession could be an opportunity for enterprises to transform their relationships with vendors without trashing them, while saving some ...
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| Dilbert on vendors
A Dilbert comic on tool vendors:
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| Sorrento extends performance monitoring capabilities
Sorrento Networks is making it easier for service providers to monitor the health of their optical networks with a new version of its GigaMux 3200 ...
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| Official list of ISO 20000 organizations
Around the world, there are more than 400 organizations that are ISO 20000 certified. Are you curious who they are and where they are ...
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| For ITIL newbies: the hitchhiker's guide to ITIL
If you have only a vague notion of what ITIL entails and want to read and learn more about it, or if you like Douglas Adams and ITIL, ...
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| IT management FAQ guide for enterprise IT strategies
When considering implementing a new IT methodology or technology in their organizations, enterprise CIOs need to get the facts.This IT management ...
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| BMC and Salesforce join forces
BMC Software and salesforce have announced a partnership to provide BMC's IT management solutions on the Force.com platform.BMC Service Desk ...
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| IT menu: the service catalog
IT departments faced with lean staffs and limited budgets can keep better track of end-user demand and IT priorities by creating an IT service ...
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| Dilbert on cloud computing, part two
Another Dilbert strip on cloud computing:
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| 9 IT outsourcing myths
Myth 1: IT offshoring is not successful. if that were true, then why would so many companies be pursuing it? In its studies, Deloitte is ...
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| A better metric for analyzing the value of the cloud
There have been lots of positive financial and the economic analyses regarding the benefits of Cloud computing lately. However, these ...
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| The best determinant of project success
Many factors influence project success and failure, including schedules, resources and funding. But new project management research suggests that ...
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| New directors itSMF International
At the 2009 AGM the itSMF Chapters appointed three new Directors to serve on the itSMF International Executive Board from January 1st 2010 for two ...
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| iET launches new license entitlement center
iET Solutions has announced the immediate availability of iET License Entitlement Center, a Web-based solution for software asset management (SAM) ...
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