AccelOps' latest software release adds new features for network and data center service management, both for premises and SaaS deployments.

AccelOps provides IT service management by monitoring and reporting on critical IT systems and the data center. The 1.5 release now monitors performance indicators for virtual machines and tracks the relationship between physical hosts and VMs.

However, companies must tread carefully when considering a SaaS provider. Security and privacy concerns top the list, so don't forget to do your homework when evaluating whether the provider can do as good as (or better) job of protecting critical information.

Many vendors are embarking on the SaaS route, such as Service-now, Paglo and InteQ.

Read the compete article at InformationWeek.