House-on-the-Hill have proposed to make the management of Freedom of Information Requests a little easier by launching a service desk tool designed specifically for the efficient digital management of FOI requests.

This month has seen the launch of SupportDesk FOI: a service desk software solution with the framework to build a comprehensive system that follows FOI guidelines as standard, but is also flexible enough to incorporate the specific requirements of any organisation. The solution has Ministry of Justice recommended templates built-in as standard, and company Director, Iain Broadhead described how, “SupportDesk’s intuitive functionality enables users to be automatically alerted during key stages of the FOI process, to ensure all deadlines are met.”

Broadhead added: “The system safely stores all process details, from the initial request, assessment results and fees, right through to exemption and outcome information, providing the complete and effective management of requests and cutting administration costs.”

Visit the website for more details and to see how SupportDesk FOI can benefit your organisation today.