"The thing that we’ll label as a “CMDB”, to me, isn’t. It isn’t a configuration management database. For us, it’s an inventory of assets – digital and physical. It’s a metadata store that allows us to assign ownership, and an ancillary data set that makes categorizing incidents, requests, and changes in the classic service management sense a bit easier across a very wide organization. If any small company came to me and said “yeah, gotta have a CMDB!” I’d be looking very closely at how potentially insane they were. Most small orgs and companies just don’t need it. It’s honestly only useful when you breach some amount of scale."

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