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white-paper-SLM-with-SLA-template.pdf
Size:
77 KB
Attached to:
White paper on SLM with sample SLA
Industry Survey Press Release - Final - Feb 2010 -2.pdf
Size:
69.02 KB
Attached to:
IT service management industry survey reveals top 5 IT trends for 2010
Functions_and_Processes-sec.pdf
Size:
308.29 KB
Attached to:
Functions & Processes in IT Management
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