Does anyone know if there is already any news available on when these changes will be made available? Am very curious as to what they will change.
I am no expert, but I read through all the ITIL books, and what I found most frustrating was the inconsistency.
After reading the comments in this thread, I understand why I found some parts so difficult!
Can anyone suggest some books on ITIL which are perhaps more clarifying?
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Does anyone know if there is already any news available on when these changes will be made available? Am very curious as to what they will change.
I am no expert, but I read through all the ITIL books, and what I found most frustrating was the inconsistency.
After reading the comments in this thread, I understand why I found some parts so difficult!
Can anyone suggest some books on ITIL which are perhaps more clarifying?
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