Sydney Workshop on #ITSM #ITIL Service Catalog Management presented by Ivanka Menken, who's coming? For more info http://bit.ly/aAY5qk

RT @singhd@JohnPolgreen Point I was trying 2 make is #entarch is a capability, structure (team) will vary depending on business #TOGAF < yes

RT @itsmf_usa: RT @RobertEStroud: ISACA certifies their 75,000 CISA http://bit.ly/bU2HM8 #itil #itsm #cio #itg #itgovernance #hdi #helpdesk

11, that's right, 11 processes, oh and there is an IPHONE app for that! http://ow.ly/1hsOt #ITIL #ITSM

RT @RobertEStroud: ISACA certifies their 75,000 CISA http://bit.ly/bU2HM8 #itil #itsm #cio #itg #itgovernance #hdi #helpdesk

RT @JoannMoretti: Sallie Mae:effective change & service mgmt #cio #itsmhttp://bit.ly/9bNava

RT @ServiceSphere: Podcast? Well there is only 1!!! http://bit.ly/bF1XOY or with show notes http://bit.ly/akDIaY #ITSM #ITIL #ISACA #HDI2010 @sarah_shah

Check out the #ITIL Stock Exchange Simulation game: http://bit.ly/1a2ayF #ITSM

Day 1 of the Forrester I&O EMEA conference completed - exceptional! Great session by Glenn O'Donnell #itsm #itil #cio

Podcast? Well there is only 1!!! http://bit.ly/bF1XOY or with show notes http://bit.ly/akDIaY #ITSM #ITIL #ISACA #HDI2010 @sarah_shah

RT @mauriciocorona: What's IT Worth? Northwestern Mutual Life CIO Knows http://tinyurl.com/ycko24k #CIO #ITSM

ISACA certifies their 75,000 CISA http://bit.ly/bU2HM8 #itil #itsm #cio #itg #itgovernance #hdi #helpdesk

Sallie Mae:effective change & service mgmt #cio #itsm http://bit.ly/9bNava

What's IT Worth? Northwestern Mutual Life CIO Knows http://tinyurl.com/ycko24k #CIO #ITSM

@JohnPolgreen I guess the point I was trying 2 make is #entarch is a capability, structure (team) will vary depending on business #TOGAF

Volgende week TOGAF 9 foundation training volgen.

RT @Hornbill_ITSM: Hornbill’s ITIL Bite-Size offer •10 Con lic •Web SS •Quick Start imp •Training 1 years M&S• $34,995 http://bit.ly/9cYzYN #HDI2010 #ITSM

RT @Hornbill_ITSM: Hornbill’s ITIL Bite-Size offer •10 Con lic •Web SS •Quick Start imp •Training 1 years M&S• $34,995 http://bit.ly/9cYzYN #HDI2010 #ITSM

Why do I have to repeat my service tag number each time I move to a new level of support at Dell? #itsm #itil

@Thiago_Masuda Mais tarde, rsrsrs...agr n, neh? To meio enrolado com o CobIT e com o ITIL...rsrsrs #MeusBrothers